Cancellation Policy

JC Equestrian is committed to providing an excellent service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellations have an impact on service quality while punishing customers who may show earlier. For these reasons, JC Equestrian has implemented a cancellation policy that will be strictly observed.

Any cancellation will incur a charge for the full cost of the booking as follows:

• For single bookings, a minimum notice period of 48 hours must be provided.
• For regular (ongoing) bookings, a minimum notice period of 4 weeks must be provided.

An invoice will be sent and will be expected to be paid within 7 days of receipt where notice periods have not been adhered to.